Product Ideas & Requests

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CAM-I-619 Freezing issues resolved in CAM 4.30.2.

NZXT Cam freezing Merged

Is there an update on the NZXT Cam freezing phenomenon? Even surfing the web, I can't find any official position at all. I liked the company, but I am unhappy with the lack of service

  • ㅇㅇ ㅇㅇ
  • Jul 10 2021
  • In progress
Bug
  • Admin
    Carolyn Stocki commented
    2 Sep 06:53pm

    Hello - CAM Product Manager here!

    I'm happy to report that we've pushed a potential fix to the freezing issues in our Beta version of CAM for testing (beta version 4.30.0). This fix is specifically targeting AMD CPUs, but may resolve other freezing issues as well.

    If you would like to be a beta tester for this issue, you can download CAM Beta at https://nzxt.com/software/cam and click the "Download CAM Beta" button at the bottom.

    Please continue to post, comment, and upvote here on our board! We value your feedback and appreciate your patience while we work towards resolving this issue.

    --Carolyn

  • Terence Mah commented
    2 Aug 01:37am

    mine freezes up as well also it wont recognize after sleep mode, I have to restart my PC verbatim

  • Josh Fry commented
    21 Jul 05:25pm

    I'm jealous it's only your CAM that's freezing. CAM is causing my whole system to lock up and force me to hard restart my pc. Been using my rig without it for over a month now and not a single crash.

  • Guest commented
    11 Jul 08:13pm

    My NZXT Cam freezes too, i logged in and inmediately goes blank. I don´t find any respond


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