Product Ideas & Requests

PC Crashing

Anytime the cam software is running my PC has a major crash after exiting a game. Does not matter what game, its all games I have played, COD, APEX, CSGO, Destiny. Things that take place in order, (1) close game out, (2) close open applications i.e. game apps /discord/blizard/amd radeon software/NZXT cooler cam app. Then the crash happens an entire PC freeze cant access task manager even the rgb on my dominator ram freezes, the only fix is hitting the main power button. PC then powers up just fine with zero issues. I ran test on all hardware of pc and ensured all software was up to date no issues with pc haven't had a problem sense. Went to redit and other blogs and multiple people are having this issue with CAM and the CAM BETA. My personal work around is right clicking and closing out cam before I enter any game. Please fix, I enjoy the application running during game play and enjoy your cooler. I do not want to have to purchase a new cooling system to fix this issue. Thank you for your time and support!

  • Guest
  • Jun 25 2021
  • Needs Review
  • Attach files
  • Andrew Kurasz commented
    2 Jul 09:01pm

    Same issue here. If I had known that the controller/monitoring software was this bad, I'd have gone with a different cooling system manufacturer. I'd love to know if there was a fix or software update.

  • +1