Product Ideas & Requests

97 Vote

Massive heat issues with the recent NZXT CAM update !!!

the new update of NZXT CAM is really horrible , my pc used to idle at 29-35c degrees and now it’s around 45-51c , fans aren’t responding as quick or act like how they used to be before the update to cool down the system fast , I see my temps goes around 81c when my pc is under pressure “ using i9 13900k” it only occurred with the recent update never before , even when my pc is warm the fans still quite , tried to change the fan curve so they would start spinning and work as they used to but it was a no go , please fix the app it’s cause a serious issue , let’s not forget about the wrong readings too!! It shows the pc is 10-15c cooler than what it’s actually is.

  • Guest
  • Jan 20 2025
  • Needs Review
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  • Tomcat 69 commented
    19 Feb 15:21

    They are avoiding the problem, let us revert back! I have to run on performance mode to play anything now, use to work just fine on silent mode

  • Rave Terror commented
    18 Feb 21:55

    Any Fix Yet? :c

  • Guest commented
    16 Feb 14:08

    I have the same issue



    Any way to rollback to previous version?

  • Michael Freitag commented
    14 Feb 19:06

    WTF!!!
    Still no comment? HELLO NZXT....ARE YOU HERE?

    It must be a joke or i´m fallin actually in the rabbit hole :-(

    SO GUYS, PLEASE STOP BUYING ANYTHING FROM THIS MANUFACTURE!

    It´s a nightmare!!!

  • Markus Walter commented
    12 Feb 06:48

    This Update is terrible. All the Measurements from the Fan´s are no longer existing. Your Software says RPM = 0. Perfect condition for an dynamic leveling of the RPM and a temperature controlling. The MSI Center is functioning exactly so i have the direct comparison. Hurry Up folks - time is running for switching to a better product.

  • Tomcat 69 commented
    04 Feb 03:37

    This new update is terrible I can't even play a game without my CPU overheating 13900ks. Every game crashes. The old version was perfect. I can't even run 3dmark without it crashing

  • Guest commented
    03 Feb 06:32

    same here fans acting up and lights stay on violent is is getting high and then shuts off

  • Guest commented
    02 Feb 14:05

    Is this going to get fixed or what? I am about to buy all new AIO and fans before I destroy my rig. Ridiculous. .. Just put the download for the prior version out at least....

  • C Storm commented
    27 Jan 19:22

    Hello NZXT,

    No need to hurry anymore for me. Hooked up an old iCue commander and fans are behaving as they should now.

    Good job in helping out the competition 👍

  • Guest commented
    27 Jan 19:19

    Hi

    I have the same issue

    Any official way to rollback to previous version?

    Regards

  • Guest commented
    27 Jan 16:45

    Guys,for the reason that NZXT Team give no response to our posts by reddit and this Forum
    I suggest you to write new tag and start mainstream to help ourselves. Write #NZXTFIXCAM in all social networks to produce fastest fix for our software. Love for all and wishing to be more pacient! <3

  • Pete commented
    26 Jan 04:55

    Same problem here, temperature is idle 51c now, I know it is because of CPU package reading now...but it sucks. Also temp spikes between 40 and then all of a sudden 55, fans and pump start and stop like crazy even though I fixed the curves..everything was good before this update....please fix quickly.

  • Craciun Cristian commented
    25 Jan 17:26

    I'M HERE TO HELP EVERYONE , i'll post a link so you can download an older version befor this crap update so everyone can reinstall it.Before you start , uninstall this version , disconect from internet , install this offline installer , than block NZXT in windows firewall (incoming and outgoing connection) so it can't autoupdate. than connect back the internet. GOOD LUCK.

    (https://drive.google.com/file/d/1oXsQzTH0cg1ydKw1ND2XTu7oZf5hX-cS/view?usp=drive_link)

  • Guest commented
    25 Jan 09:32

    Yup. This new update is awful

  • Michael Freitag commented
    24 Jan 23:40

    Hello NZXT!
    What´s going on here?

    So many comments about an horrible Update and still no reaction?

    WE NEED A FIX FOR THAT! ASAP!!!

  • Guest commented
    24 Jan 20:51

    is there a way to revert back to previous versions im having an awful time with temps after this update.


  • Guest commented
    24 Jan 12:22

    i have the same problem with i714700k they temperture before at 30-40 in desktop and now i get 47-60 in desktop after update

  • Guest commented
    24 Jan 01:23

    Same problem here with CPU 14700k. Idled at 29-35c before this update and now it's going all over the place. I hope the folks of NZXT are seeing this and working on a fix.

  • Steve Baxter commented
    23 Jan 22:08

    Same here, temps are spiking out of control, they were fine before the update and now my fans are going crazy. Terrible software, fix this now...

  • Dennis A commented
    23 Jan 19:29

    bad update, fans go up and down on speed like crazy on idle use with just web browser, i dont wanna start talking when i open discord, 5 taps on browser, twitch and World of warcraft on a raid night.....defuk NZXT, i know u guys can do better....


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