Product Ideas & Requests

90 Vote

Massive heat issues with the recent NZXT CAM update !!!

the new update of NZXT CAM is really horrible , my pc used to idle at 29-35c degrees and now it’s around 45-51c , fans aren’t responding as quick or act like how they used to be before the update to cool down the system fast , I see my temps goes around 81c when my pc is under pressure “ using i9 13900k” it only occurred with the recent update never before , even when my pc is warm the fans still quite , tried to change the fan curve so they would start spinning and work as they used to but it was a no go , please fix the app it’s cause a serious issue , let’s not forget about the wrong readings too!! It shows the pc is 10-15c cooler than what it’s actually is.

  • Guest
  • Jan 20 2025
  • Needs Review
  • Attach files
  • Markus Walter commented
    12 Feb 06:48am

    This Update is terrible. All the Measurements from the Fan´s are no longer existing. Your Software says RPM = 0. Perfect condition for an dynamic leveling of the RPM and a temperature controlling. The MSI Center is functioning exactly so i have the direct comparison. Hurry Up folks - time is running for switching to a better product.

  • Tomcat 69 commented
    4 Feb 03:37am

    This new update is terrible I can't even play a game without my CPU overheating 13900ks. Every game crashes. The old version was perfect. I can't even run 3dmark without it crashing

  • Guest commented
    3 Feb 06:32am

    same here fans acting up and lights stay on violent is is getting high and then shuts off

  • Guest commented
    2 Feb 02:05pm

    Is this going to get fixed or what? I am about to buy all new AIO and fans before I destroy my rig. Ridiculous. .. Just put the download for the prior version out at least....

  • C Storm commented
    27 Jan 07:22pm

    Hello NZXT,

    No need to hurry anymore for me. Hooked up an old iCue commander and fans are behaving as they should now.

    Good job in helping out the competition 👍

  • Guest commented
    27 Jan 07:19pm

    Hi

    I have the same issue

    Any official way to rollback to previous version?

    Regards

  • Guest commented
    27 Jan 04:45pm

    Guys,for the reason that NZXT Team give no response to our posts by reddit and this Forum
    I suggest you to write new tag and start mainstream to help ourselves. Write #NZXTFIXCAM in all social networks to produce fastest fix for our software. Love for all and wishing to be more pacient! <3

  • Pete commented
    26 Jan 04:55am

    Same problem here, temperature is idle 51c now, I know it is because of CPU package reading now...but it sucks. Also temp spikes between 40 and then all of a sudden 55, fans and pump start and stop like crazy even though I fixed the curves..everything was good before this update....please fix quickly.

  • Craciun Cristian commented
    25 Jan 05:26pm

    I'M HERE TO HELP EVERYONE , i'll post a link so you can download an older version befor this crap update so everyone can reinstall it.Before you start , uninstall this version , disconect from internet , install this offline installer , than block NZXT in windows firewall (incoming and outgoing connection) so it can't autoupdate. than connect back the internet. GOOD LUCK.

    (https://drive.google.com/file/d/1oXsQzTH0cg1ydKw1ND2XTu7oZf5hX-cS/view?usp=drive_link)

  • Guest commented
    25 Jan 09:32am

    Yup. This new update is awful

  • Guest commented
    24 Jan 11:40pm

    Hello NZXT!
    What´s going on here?

    So many comments about an horrible Update and still no reaction?

    WE NEED A FIX FOR THAT! ASAP!!!

  • Guest commented
    24 Jan 08:51pm

    is there a way to revert back to previous versions im having an awful time with temps after this update.


  • Guest commented
    24 Jan 12:22pm

    i have the same problem with i714700k they temperture before at 30-40 in desktop and now i get 47-60 in desktop after update

  • Guest commented
    24 Jan 01:23am

    Same problem here with CPU 14700k. Idled at 29-35c before this update and now it's going all over the place. I hope the folks of NZXT are seeing this and working on a fix.

  • Steve Baxter commented
    23 Jan 10:08pm

    Same here, temps are spiking out of control, they were fine before the update and now my fans are going crazy. Terrible software, fix this now...

  • Dennis A commented
    23 Jan 07:29pm

    bad update, fans go up and down on speed like crazy on idle use with just web browser, i dont wanna start talking when i open discord, 5 taps on browser, twitch and World of warcraft on a raid night.....defuk NZXT, i know u guys can do better....


  • Guest commented
    23 Jan 03:43pm

    Same CPU, Same issue

  • Giuseppe Potenza commented
    23 Jan 09:02am

    Non va bene questo nuovo aggiornamento soluzione al più presto! lettura totalmente sbagliata 15 20 gradi in più! e sbalzi quasi continui.

  • Terry Delaney commented
    23 Jan 08:09am

    The latest update has changed from using the motherboard's socket thermal probe temperature which has been standard for over a decade to using the processors core thermal sensor which record a much more accurate temperature. The problem is; these temperatures (at core) flucuate very quickly and will cause your old skool fan curve to scream like a jetplane. The oscillating effect because of rapid updates to temperature is another issue. There needs to be a way to control the delay of fan kick up and kick down to prevent the rapid change in fan speed. We, in general need to accept this way of thermal control (using core temps) and make the changes because the technology will just keep getting more and more accurate...

  • Matiss Krumins commented
    23 Jan 08:09am

    Hi!

    Why my water pump cooler ar so loud after update, temperature wrong?

    I didnt do anything else than only updated battlenet, but temperature 70-85, coolers running crazy ... wtf??????????? Immediately I was watching another programms for temperature - there was normal, as always...

  • Load older comments
  • +34