Product Ideas & Requests

Fix issue with Kraken not showing up on CAM

Kraken x63 not showing up on CAM, executed all suggested troubleshooting to no success.

  • Guest
  • Nov 28 2021
  • Needs Review
  • Attach files
  • Carolyn Stocki commented
    14 Jan, 2022 11:55pm

    Hello! I'm sorry to hear you're experiencing this issue. The best way we can help you troubleshoot this issue is to get into contact with one of our customer support members at If you've already done this and are still experiencing this issue, please let me know! We want to make sure you can fully use your Kraken X63.

    --Carolyn, CAM Product Manager

  • Guest commented
    2 Dec, 2021 10:45pm

    same. no driver/ driver does not autoinstall. Cam doesnt see it, windows doesnt show it, but it works. Lighting is a no go like this. how the heck do you get the driver for this?

  • +2