This idea has been merged into another idea. To comment or vote on this idea, please visit CAM-I-249 Loosing control of desktop - Can't shut down or reboot Windows.
Random crashes, positively caused by CAM. Requires hard reboot.
AMD Ryzen 9 processor
x570 MB
z63 cooler
Thanks in advance.
Guest
Exact same issue as mentioned in:
https://linustechtips.com/topic/1223050-new-pc-strange-windows-freezes-probable-cause-nzxt-cam
Completely new pc slowly freezing up. Only able to move the mouse, forcing a hard shutdown. Disabling CAM on startup fixed it. I hope this bug gets fixed soon, I was doubting between Corsair and NZXT for my AIO but went with NZXT because I love the look of the cooler. But this makes me never want to buy an NZXT product again..
5600x with MSI gaming edge motherboard; same problem.
Getting exactly the same issue using x73 on a Ryzen 5800x MSI Mag x570 Tomahawk. It got to the point I did a clean install of Windows to find it. Every few days I added one application install and left it. Eventually, installing CAM and within 24 hours I got the hard lock. Uninstalled and not had the issue again for weeks with all my other software installed again.
same issue with a Ryzen 5600X, RX6800XT. I am sure CAM is the issue as I reinstall windows from scratch and tested it with only CAM installed.
Ditto. PC works fine without CAM, but hangs at least once a day when enabled - as pewr thread here: https://linustechtips.com/topic/1223050-new-pc-strange-windows-freezes-probable-cause-nzxt-cam/page/20/
Adding my voice to this - still an issue. AMD ryzen 7, x750, Kraken X
same here. Every time NZXT CAM just freezes my PC during the screensaver. So I have to remember to close NZXT every time after my computer boots. Otherwise within 1 minute of starting the screensaver the computer will be totally frozen. Please fix!!
https://linustechtips.com/topic/1223050-new-pc-strange-windows-freezes-probable-cause-nzxt-cam
https://www.reddit.com/r/NZXT/comments/mgecw5/looks_like_nzxt_are_finally_investigating_the_cam/
It's not just AMD.
Damn you have the same issue. Ive never had this problem before either i just uninstalled till they can update their stuff hehe
Do you have icue as well? I’m having issues with that causing crashes as well. I’ve never had a CAM related crash.
5800x with asus x570
Are you sure this is a CAM issue? If so, I am almost certain that providing some evidence here will help you get traction on the issue.
I run a 3900X with an Aorus Master x570 and the z63 and do not have such an issue.