Product Ideas & Requests

23 Vote

N7 B550 - Communication to the device has failed.

The CAM Software (4.25.0) frequently loses communication to the N7 B550 motherboard, after "reconnect" it holds for a few minutes. I run the N7 B550 on the latest P1.30 BIOS. My wife has got the same motherboard, but with P1.20 Bios and the same issues.

  • Guest
  • Sep 7 2021
  • Needs Review
Bug
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    • Sage Badolato commented
      25 Mar 00:48

      I've been having this same issue for months.. Nothing helps, not even a fresh install of Windows. Tons of complains on Reddit for the past 4 years so I don't have my hopes up. With recent NZXT scandals, this will be the last product I purchase..

    • Yun Z commented
      January 08, 2024 15:44

      Still same problem on Win11 Pro, CAM Ver.4.60.2. BIOS P1.7(using RTX3080, so not update to latest BIOS version yet).

    • Yun Z commented
      September 20, 2022 05:25

      CAM Ver.4.37.1, same problem.

    • Guest commented
      January 25, 2022 18:37

      Hello,

      Same here with CAM version 4.30.2

    • Erhan BURHAN commented
      December 08, 2021 20:13

      same problem on windows 11 pro. the cam software version is 4.30.2.

    • Timur Erdogan commented
      November 14, 2021 12:18
      1. Latest Bios is 1.5

      2. For me this Error only occures when i have Corsair ICUE open next to CAM

    • +6