Product Ideas & Requests

19 Vote

Couldn't authenticate the user.

I have tried logging in with my google account, Facebook, and have triple checked my email and password for NZXT/CAM. I continue to get the error "Couldn't authenticate the user." It has not always been like this so I'm not sure why the error started. It's a bit frustrating and hope maybe there is a quick fix so that I can access more features of the app.

  • Guest
  • Jul 17 2021
  • Will Not Implement
Bug
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  • Guest commented
    November 03, 2023 13:38

    same problem. cant login anywhere

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  • Guest commented
    December 13, 2022 17:44

    After a year this isn't resolved.. I mean the hardware is great but the software that controls it... it's just plain garbage.. I'LL NEVER BUY NZXT PRODUCTS AGAIN!!

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  • Guest commented
    October 27, 2021 04:25

    I have had this problem for two years now and haven't been able to fix it

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  • Michael Bell commented
    October 23, 2021 21:58

    Same, both as user and as guest, I mean, come on

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  • Guest commented
    October 11, 2021 18:57

    same... i can login on the website but not on the app.......

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  • Guest commented
    October 10, 2021 15:09

    Same, the program is shit

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  • Randy R commented
    September 25, 2021 05:00

    me, too. i can login to the website fine, but not CAM.

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  • Kai Wong commented
    July 24, 2021 05:56

    me too,

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  • Guest commented
    July 17, 2021 15:09

    I too am having the same problem

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  • +4

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