Product Ideas & Requests

Need support for CoolerMaster devices

NZXT N7 B550 - RGB 5V header not working with CoolerMaster ARGB GPU Support Bracket

Hello. I bought an NZXT N7 B550 and a CoolerMaster ARGB GPU Support Bracket, but I can't get the RGB working on the RGB 5V header. The computer boots with the fans and AIO all white, but as soon as the CAM loads, it shuts off the CoolerMaster GPU Support Bracket RGB light. (ps. CAM 3rd Party Devices - 5V_ARGB1: Not Configured.)

  • Yun Z
  • Dec 31 2021
  • Needs Review
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  • Yun Z commented
    January 15, 2022 18:24

    Thank you so much!

    It works!! Problem solved.

    Can I make a suggestion for you? Please put the cog icon to the right.

    It really can be misleading. I thought it was just an unclickable logo. : )

  • Carolyn Stocki commented
    January 13, 2022 02:21

    Hello! I'm sorry you're experiencing this issue. The first thing I would recommend you do is click the cog icon to the left of devices not configured and see if setting up that RGB will do the trick. If that doesn't work, the best way for us to help you troubleshoot this issue is for you to contact our Customer Support team. You can submit a help ticket here: https://nzxt.com/support

    If you've already submitted a ticket and haven't heard back yet, please let me know the ticket number and I can ask them to look at it for you in order to help find a resolution for this problem.


    -Carolyn

    CAM Product Manager

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