April 2025 and I am having this problem. When I start up the message "NZXT CAM can not start while cam_helper.exe is running. Please close cam_helper.exe and try again."
I have tried closing cam_helper.exe in the task manager but it quickly restarts on its own. Too quickly for me to restart CAM. I have tried reinstalling CAM and it temporarily fixes the problem, but when I restart my pc it starts over again. Then I tried using Revo to deep clean any corrupt files and reinstall. Again it temporarily fixed it but upon restarting it prompted me again.
I solved my issue. There was another user logged in to windows at the same time and had the program running. I logged out the other user, logged back to my account and started the NZXT CAM. Hope this helps.
Same issue here, on Windows 11. Reinstalled Windows (not because of this) and it didn't change anyting, still getting the prompt. It's really annoying.
April 2025 and I am having this problem. When I start up the message "NZXT CAM can not start while cam_helper.exe is running. Please close cam_helper.exe and try again."
I have tried closing cam_helper.exe in the task manager but it quickly restarts on its own. Too quickly for me to restart CAM. I have tried reinstalling CAM and it temporarily fixes the problem, but when I restart my pc it starts over again. Then I tried using Revo to deep clean any corrupt files and reinstall. Again it temporarily fixed it but upon restarting it prompted me again.
is NZXT ignoring this problem?
April 2025 and I have this problem. NZXT where are you?
Same issue here, and we are in September 2024
Same problem for me, is there a solution on this issue?
However, absolutely stellar Hardware support from NZXT!
I solved my issue. There was another user logged in to windows at the same time and had the program running. I logged out the other user, logged back to my account and started the NZXT CAM. Hope this helps.
This is not fixed for me (4.30.2 now), re-installation also did not help
This issue was resolved on Oct 12, 2021 in version 4.30.1. Thank you for all your feedback and patience while we solve this problem!
I have the same issue too.
Please provide quickly a fix because it's quite annoying.
I am thinking to go to another brand...
any updates???
Same issue for me
same here, thank u 4 ur work 4 a resolve
Thanks for surfacing this issue! We are aware of it and working on getting a fix out for it right now. It should be resolved soon.
Same Here
same here.
my fans are all controlled by corsair lightning thing. the only thing i use cam software for is to change the mode of the thing on the pump.
after i change the mode and color i want for the "NZXT" logo and "Rings" on the mirror can i uninstall cam software and it will retain my settings?
I have this problem, too
Same Here
same here
Same issue here, on Windows 11. Reinstalled Windows (not because of this) and it didn't change anyting, still getting the prompt. It's really annoying.
me too!
me too any fix found?