Product Ideas & Requests

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CAM-I-445 Fix the Ryzen freezes.

CAM software crashes PC Merged

The CAM software for some reason crashes my PC and dozens of other people if i see all the forums about the issue. Please fix the issue, because we are paying extra money for features like an LCD screen, lights in case and the CAM software, but i cannot use it because it crashes my pc...

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  • Jun 20 2021
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  • Carolyn Stocki commented
    September 23, 2021 18:27

    Hello!

    We have been working on resolving these issues, and believe we have a fix for it currently in testing in Beta CAM. You can download our Beta at the bottom of THIS PAGE (https://nzxt.com/software/cam).

    If you are still experiencing inaccuracies in either the CPU clock speed or CPU temperature reading in the Beta, please let us know.

    We have an ongoing thread on Reddit in order to organize these reports and more effectively communicate to you as we resolve these issues. You can find it HERE (https://www.reddit.com/r/NZXT/comments/psvsxz/cam_beta_update_crashing_freezing_fix/).

    We greatly appreciate your patience while we resolve these issues, and hope to continue to hear feedback.

    --Carolyn
    CAM Product Manager

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  • Andrew Kurasz commented
    July 02, 2021 21:04

    Same issue here. I would love if there was a known fix. This is a pretty well known bug and sited on multiple platforms.

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  • +3

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