Product Ideas & Requests

NZXT Cam freezes are back

System

Kraken X53 RGB
ROG X470i
Ryzen 5800X3D
16 GB 3600Mhz CL18
4070

Had Cam installed to set RGB and uninstalled it cause it caused the freezes many people complain about even after they shipped the CAM update that should fix the problem. RGB Profile loaded back in as long as the pc wasn't completely disconnected from power

Reinstalled CAM after power outage and my settings being defaulted due to PC being disconnected from power.


Gave CAM another shot and left it running while on the computer, not even 2 hours after using the PC froze with the mouse still working but no response whatsoever.

Restarted the Pc and got 3 more crashes like that over the span of 2 days so I decided to uninstall cam all together again.

I really hope you guys get a permanent fix for this done soon cause I'm initially planning on moving over to the H6 Flow with a new system and upgrade my cooler to an Elite 360 RGB but if I need to fear my complete system freezing up on me mid game during competitive games I really need to consider moving to another brand entirely.

  • Tino Schnetter
  • Mar 17 2024
  • Needs Review
  • Attach files
  • Chris JI commented
    31 Mar 03:08

    same frequent forced reboot because of the NZXT Cam, and have to completely remove it with a full power-off. Have no idea why it's been so many versions and this issue has not been completely reesolved!

  • +1