Product Ideas & Requests

device loading while trying to use splitter for fan rgb and speed control.

Hello! I bought the x63 rgb along with an aorus b550i pro ax for my first itx build. All was swell until i found out i couldnt control my fan rgb and speed in cam even though i could control my pump rgb and speed. I bought a splitter and a fan controller so i could use both with the 1 usb 2.0 port i have. Now even though cam recongnizes the fan controller it is stuck on device loading.

  • Guest
  • Dec 22 2021
  • Needs Review
Bug
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  • Carolyn Stocki commented
    January 15, 2022 00:40

    Hello! I'm sorry you've experienced this issue! The best way we will be able to help you troubleshoot this response is to submit a customer support request at https://nzxt.com/support. Please let me know if you need additional support with this issue.

    -Carolyn, CAM Product Manager

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