Product Ideas & Requests

35 Vote

CAM 4.52.1 does not recognize Z73

Turned on my system and got an update for CAM to 4.52.1. The software no longer recognizes my Z73 CPU cooler.

  • James Rinkel
  • Jun 28 2023
  • Needs Review
  • Attach files
  • Guest commented
    24 Sep, 2023 09:32am

    z73 ain't getting recognised fr

  • Guest commented
    9 Sep, 2023 02:55am

    z73 not detected after update gg

  • Aaron Torres commented
    6 Aug, 2023 01:48am

    I experience same issue with new Kraken 240 AIO, funnily enough, if I uninstall CAM then I at least get Liquid temps to display on the LCD. But once CAM is installed and active its as if it turns my pump LCD off.

  • Guest commented
    22 Jul, 2023 11:01am

    Same here, 4.52.2 is broken, display not working.

  • Guest commented
    19 Jul, 2023 05:29am

    No longer recognizes my fans or rgb.

  • Guest commented
    18 Jul, 2023 09:12pm

    me too the same problem with V4.52.2 the cam no longer recognizes my AIO

  • antippas pantelidis commented
    17 Jul, 2023 04:55pm

    Good evening team i have it nzxt z73 rgb and suddenly it shows me only liquid.temperatures cpu-gpu not working does anyone know if its broken or should i wait for an update....

  • Guest commented
    30 Jun, 2023 08:01pm

    I cannot believe how stupid NZXT is to roll out this update without even making some test. Hope developer who build this lose his job for sure.


    And for other users, it is not only Z Series. My brand new Kraken 240 is also not working properly after update.

  • John Roel Mesina commented
    30 Jun, 2023 03:25pm

    I also experience this issue I thought there some issue with my wires or anything related to the cooler but its on the software itself, please do fix this issue as we really need it to monitor the temp!

  • Sergio Colex commented
    29 Jun, 2023 06:31pm

    After the update to version 4.52.1 also my NZXT Kraken 280 is no longer detected and the display went off!

    Give us back the previous version that at least worked!!!

  • Glenn Wackett commented
    29 Jun, 2023 05:57pm

    Same problem for me too with my Z53. But only after my computer refused to boot and sent my case fans to max RPM and got multiple error codes om Motherboard. Ended up taking out two of my four stick of RAM and luckily it finally booted. Immediately seen CAM had updated to 4.52.1, which made me suspicious. I reinstalled the RAM sticks and it booted all okay again but upon log in the LCD had frozen and CAM couldn't detect the Z53.

  • Guest commented
    29 Jun, 2023 03:17pm

    Same problem here. Update bricked my 9000$ computer for good. fy nzxt with yopur stupeed update

  • Guest commented
    29 Jun, 2023 11:40am

    I'm having the exact same issue!! Auto updated me to 4.52.1 and now my Z73 is no longer detected.. this is ridiculous, we should be able to turn off auto update or roll back.


  • Guest commented
    29 Jun, 2023 12:23am

    NZXT allow us to download and install an old version of CAM! So I can turn off updates and get back the functions of the Z73. On a side note. Did you do testing with Z73 before release this update?

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