Product Ideas & Requests

Gpu usage minus one (-1)

I have 6 nzxt rgb fan + 2 controller + usb multiplier+ couple of nzxt led instaled to my pc. There is no problem about ligthing or other stufs. But when nzxt cam software is on, couple of hours later gpu usage is becoming -1 and computer not answer any action. Only hard reset to pc. I try many solution but nothing worked. When pc start ı close nzxt cam software and there is no problem such -1 usage. It means nzxt cam somehow make this problem.

Please help, ı dont want to close all the time close nzxt cam software when pc started....

  • remzi ersavaş
  • Oct 10 2021
  • Needs Review
Bug
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  • Carolyn Stocki commented
    15 Jan, 2022 12:33am

    Hello! I'm sorry you've experienced this issue, and I apologize for the late response. The best way we will be able to help you troubleshoot this response is to submit a customer support request at https://nzxt.com/support. Please let me know if they are unable to solve this issue!

    -Carolyn, CAM Product Manager

  • +1