Product Ideas & Requests

rgb lcd is frozen

I don't know why but my rgb colors are frozen on the lcd and i cant change the colors on cam software, i already tried to reinstall the program. I use a Kraken x72, i9 9900KS and a Gigabyte z390 aorus master, can someone help me to solve this?

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  • Aug 10 2021
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  • Carolyn Stocki commented
    January 19, 2022 03:19

    Hello - I'm sorry you're experiencing this issue with your Kraken X72. If this is still an issue for you, the best way we can help troubleshoot this issue is by getting in contact with our Customer Support team. You can do this by submitting a ticket here: https://nzxt.com/support. Please let me know if you need any further help with this!

    -Carolyn, CAM Product Manager

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